Outstanding Customer Service
For two years of Covid I've been wearing a mask with the exhaust valves removed and the few filters I had without the filter hole removed. I regularly tried contacting filter suppliers asking to order filters without those holes. No supplier ever responded until I asked that question of RZ Mask. Linda from Customer Service answered in a few minutes that they didn't offer such filters but they did have valve caps (that I was unaware exusted) AND would I like her to send me a set! An free $8 product and free shipping solved the 2 year old issue and made me an instant and loyal RZ Mask fan and customer. What GREAT customer service!
They just work
They work exactly as described.
Glad valve was re-engineer to replace Membrane as I was loosing it
Masks and valve caps
Would give 5 stars if the valve caps were standard on all masks since a major use is for covid19. I have to buy the valve caps every time i get a new mask and change them before using the mask. Out of about a dozen masks and sets of valve caps and years of use one cap broke and fell out while i was wearing it which was inconvenient but RZ replaced it immediately when i let them know what happened. Really like the masks—they feel more secure than any other kind.
Making it safe!
My employer mandated that we could not use exhalation valves on our masks due to the pandemic. RZ came up with the perfect solution with these caps! Keeps me safe and keeps those around me safe. Win-win!
The product is great. I have some trouble getting them to stay in place.
Mask is great however due to covid should use surgical mask underneath..
An excellent addition to your lines in these times. Purchased for all my staff
These caps lack the little silicone wafer that the originals have, but otherwise a great swap for the current ongoings.
Love the caps but really hurt my fingers to put them on my mask. I lost my bag/key and when I called to BUY another bag/key, I was informed that isn’t an option, that I had to buy another mask (that I don’t need and would still leave me with one mask without a bag). Seriously?!?!?