RZ product support

Technical specifications

Every claim stays with the exact product

Product specifications, testing, certificates, instructions, limitations, and revision dates should be easy to inspect without blending information across RZM3, FFP2, FFP3, RZ Pro, or AIRflow.

A clear support path

Start with the exact product and question.

Check the model on your product and use the matching instructions. If you cannot identify it, ask RZ before ordering parts or following guidance for a different model.

01

Select the product

Open the exact product configuration and market before reviewing a claim or document.

02

See current status

Check whether the product is certified or still in development. Testing alone is not an approval.

03

Open the evidence

Connect each public statement to its method, report, certificate, instructions, date, and use boundary.

04

Request the package

Request the current evidence package for your exact model and country.

Need the exact instruction?

Use the current instructions supplied with your product. Contact RZ for the correct document or policy for your model and order.

Product and order support

Still need a specific answer?

Tell RZ which product you have, what you are trying to do, and where the uncertainty begins so the right person can respond with useful context.

Choose your product and matching replacements

Match the exact model and size before adding a replacement filter. Each item is sold separately. Product details include use instructions and any subscription options.

RZM3 masks and filters

RZM3 mask

Choose your mask

RZM3 mask

$39.99 USD

Details and subscription options →

RZ Pro FFP3 masks and filters

Confirm the exact certified configuration and country of use before purchasing. European classifications do not establish United States approval.

RZ AIRflow systems and replacement filters

For the RZ AIRflow PTAC system. Check your existing system and replacement component before ordering.

Plan the ongoing filter cost.

Keep the reusable mask in service according to its instructions and replace the matching filters when required. For certified respirator configurations appropriate to the same task and market, explore equipment and filter spending with the cost calculator.

Open the ROI and filter cost calculator →

Connect with the right team

Get product or order support

Choose the right team

Customer service and sales use separate forms so your request reaches the right place.