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FAQs

Please read our FAQs page to find out more.

What is your satisfaction guarantee?

We stand behind every RZ Mask with a 30-day satisfaction guarantee. Try it out for real-world use — if you’re not completely satisfied within 30 days of purchase, you can request a return and we’ll make it right.

How do I choose the right size?

Fit is everything for comfort and performance. Each mask page includes a sizing guide, and our adjustable strap system plus flexible nose foam helps dial in a secure seal across a wide range of face shapes.

You can also view our sizing guide video here: Sizing & Fitting Guide

How long do RZ filters last?

The life expectancy of your RZ Filter depends on many variables, such as; particulate exposure density, particulate exposure duration, and user breathing rate. Below are our general guidelines:

20-30 hours of continuous use in heavy dust exposure to things such as; grain bins, off-roading, construction/demolition, etc.

30-40 hours of continuous use in light dust exposure to things such as; grain bins, off-roading, construction/demolition, etc.

50-60 hours of continuous use when protecting against allergens, pollutants, odors, etc.

Ultimately, filter life depends on your environment. Replace your filter when breathing becomes noticeably harder, the filter looks dirty, or after heavy-dust days.

What kinds of particles do RZ Masks help protect against?

RZ Masks are designed to help reduce exposure to airborne particulates like dust, pollen, smoke, and other jobsite or everyday nuisance particles. Different models/filters have different performance levels, so check the product’s certification or filter spec for exact use-cases.

How fast is shipping, and what are your return rules?

Shipping times and costs are shown at checkout, and free-shipping thresholds may apply depending on your region. If you need to return an order, you can start the process through our Returns page found in the website footer.

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